Overview
ISO/TR 11064-10:2020 - Ergonomic design of control centres: Part 10 is an introductory technical report that describes the structure and purpose of the ISO 11064 series. Rather than giving new design rules, this document helps users identify which part(s) of the ISO 11064 family they should apply at different stages of a control room design, refurbishment or evaluation project. It explains scope, intended users and how each part relates to typical control room design activities.
Key Topics
- Series overview and selection guidance - guidance on selecting the appropriate ISO 11064 part(s) for a given project or stakeholder role.
- Summaries of core parts - concise descriptions of what each part covers, including:
- ISO 11064-1: principles and an 11‑phase user-centred design framework for planning control centres.
- ISO 11064-2: control suite arrangement and spatial/functional relationships.
- ISO 11064-3: control room layout, workstation grouping and siting of displays.
- ISO 11064-4: workstation layout and dimensions for visual-display‑based operator stations.
- ISO 11064-5: displays, controls, dialogue design and alarm systems.
- ISO 11064-6: environmental requirements (lighting, acoustics, thermal) - summarized.
- ISO 11064-7: principles for evaluation of control centres.
- Stakeholder mapping - which professionals (architects, ergonomists, HVAC engineers, project managers, usability specialists, procurers, certification bodies, control-room staff) are most likely to use each part.
- Human-centred design linkages - relationship to broader usability/ergonomics guidance such as ISO 9241-210 and other parts of the ISO 9241 series.
Applications
ISO/TR 11064-10 is primarily a navigational and planning aid to:
- Help project teams determine which ISO 11064 documents to apply for new builds, refurbishments or upgrades.
- Guide multidisciplinary teams (architects, human factors specialists, furniture designers, systems integrators) on responsibilities and timing of ergonomic requirements.
- Reduce design iterations by pointing teams to the correct part for specific issues (workstation dimensions, alarm design, environmental limits, layout).
- Inform procurement, certification and evaluation planning by clarifying relevant requirements and evaluation points.
Relevant use cases include process-industry control rooms, transportation control centres, security/command centres and other non‑mobile control centres (many principles are also transferable to mobile contexts such as ships or aircraft).
Related standards
- ISO 11064 series (Parts 1–7) - detailed ergonomic requirements and guidance for planning, layout, workstations, displays, environment and evaluation.
- ISO 9241-210 / ISO 9241 series - human-centred design for interactive systems; referenced for user-centred process alignment.
Keywords: ISO/TR 11064-10:2020, ISO 11064 series, ergonomic design, control room design, control centres, workstation layout, displays and controls, human-centred design, control suite arrangement, control room standards.
Открыть превью (PDF)Ergonomic design of control centres — Part 10: Introduction to the control room design series of standards